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How madetoto login Protects Your Personal Data

Your privacy matters to us at madetoto login, and this page explains exactly what data we collect, how we store it, and how you can control it.

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madetoto login How madetoto login Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct or delete the data we hold about your account, our privacy support team is reachable through three direct channels.

Live Chat Open the chat widget in your account dashboard and select 'Privacy Request' from the topic menu. Our team is available 07:00–23:00 WIB and will log your request immediately with a reference number.
Email Support Send your request to our privacy inbox with your registered email address and account ID. We reply within 24 hours to confirm receipt, then deliver a full response within 14 working days as required.
Account Settings Panel Navigate to Settings → Privacy in your logged-in account to download a copy of your stored data or submit a deletion request directly without contacting support. The form is processed automatically within 7 working days.
HOW WE HANDLE DATA

Six Ways We Safeguard Your Account Privacy

madetoto login applies layered data-handling practices across every part of your account — from the moment you register to the point you close your account.

Encrypted Data Storage

All personal account data — including your DANA, OVO and GoPay payment references — is stored using AES-256 encryption at rest. Access inside our systems is restricted to verified staff with a documented business need.

Cookie Transparency

We use functional, analytics and preference cookies only. You can review and adjust which cookies are active by visiting Settings → Privacy → Cookie Preferences in your account at any time without affecting your deposit flow.

Payment Data Isolation

QRIS scan data and e-wallet transaction IDs are stored in a separate, access-controlled environment isolated from your gameplay history. Neither data set is shared with marketing partners or third-party advertisers.

Account Security Alerts

Every login from a new device triggers an automatic email alert to your registered address. If you do not recognise the login, a one-click lock button in that email freezes your account and opens a priority support ticket.

Data Retention Schedule

Active account data is retained while your account remains open. After a verified closure request, we delete personal identifiers within 60 days. Transaction records required for financial compliance are retained separately for the period required under applicable Indonesian regulation.

Right to Request Changes

You may request a correction, export or deletion of your personal data at any time through live chat or the in-account Privacy panel. Whether your request is actionable depends on local law, and we will tell you clearly if any legal hold applies.

Your Privacy Questions, Answered Directly

The questions below reflect what you are most likely to ask about how madetoto login collects, uses and stores your data. Each answer is specific to our actual practices — not a generic template — so you know exactly what applies to your account.

We collect your full name, email address, phone number and the payment identifiers tied to your DANA, OVO, GoPay or QRIS wallet. We do not collect payment card numbers directly — those are handled by our payment processor under their own security standards.

We do not sell your personal data. We share data only with payment processors required to complete your DANA, OVO, GoPay or QRIS transactions, and with identity-verification services where required. All third-party contracts include strict data-use restrictions.

Personal identifiers such as your name and contact details are deleted within 60 days of a verified account-closure request. Transaction records are retained for the period required under applicable Indonesian financial regulation, after which they are also removed.

Yes. Log in, go to Settings → Privacy → Export My Data, and submit the form. We prepare your data package within 7 working days and deliver it to your registered email address as a secure, downloadable file.

Submit a deletion request through Settings → Privacy in your account, or contact us via live chat (07:00–23:00 WIB) or email. Whether full deletion is immediately possible depends on local law — we will inform you of any legal hold before processing.

We use three cookie categories: functional (required for login and payments), analytics (page performance only, anonymised) and preference (language and layout). You can disable analytics and preference cookies in Settings → Privacy → Cookie Preferences without affecting your deposit or withdrawal flow.

Click the lock link in any login-alert email you receive, or contact live chat immediately at 07:00–23:00 WIB. We will freeze account activity, open a priority security review and notify you of findings within 48 hours of the report.